International Access,ADSL Service restored, London,National
Dear IS Client

The Major impact on International Access,ADSL Service at our London PoP has been resolved. Service has been restored.

Service provider cleared scheduled maintenance.

See Original Message below
__________________________________________

Dear IS Client

We are experiencing the following service event:

AFFECTED SERVICES: ADSL
LOCATION: Between London and South Africa
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: Increased latency and packet loss
CAUSE OF EVENT: Cause unknown
TIME: Fri Jun 29 2012 8:31
OUR REF: 1-1585318034
CURRENT STATUS: Investigating
ATTENDING: IS & Vendor engineers

ADDITIONAL INFORMATION:
All South African Access clients will experience increased latency and packet loss for International Access traffic traversing to and from London.

2012-07-02 - Bradley Botten

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